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Docs / Troubleshooting / The Desk refused a card

The Desk refused a card

A card was refused before it reached a person. The fix is on the Desk page for refused cards.

What you see

The Desk refused a card, so its decision did not reach the owner.

Why it happens

The card did not make sense on its own: it leaned on missing context or an undefined term.

What to do

  1. Follow the steps in Why a card was refused.