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Docs / Troubleshooting / An agent says done, but the work is not

An agent says done, but the work is not

When an agent reports a task finished and the change is not there.

Separate the report from the proof. In OCTOPUS a task carries a definition of done from the start, and it closes only on evidence that the effect landed: the change merged, the record was written, the page serves the new version. The agent's own report does not close it. The same rule runs across the platform as a grounding guard: verify the effect before reporting success.

What you see

An agent reports a task as done, but the change is not there.

Check

  1. Read the task's definition of done.
  2. Look for the evidence it names: the change merged, the record written, the page serving the new version.

Why it happens

The agent's report was taken as the proof. A task should close only on evidence that the effect landed.

What to do

  1. Reopen the task.
  2. Keep it open until the evidence is there. The agent's own report does not close it.